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Repairing Flooded Buildings: an insurance industry guide to investigation and repair

Repairing Flooded Buildings: an insurance industry guide to investigation and repair

Order Code: BR060EP
ISBN Number: 9781860819032
Publisher: BRE Press
No. of Pages: 108
Date of Publication: 2006

Price: £27.50


Flood Repairs Forum
Flood damage is a complex area, in terms of insurance and building repair issues. This publication has been compiled by the Flood Repairs Forum to rationalise and simplify the issues involved, with the aim of improving service to the building owner from the insurance, loss adjusting, surveying and contracting sectors. It follows the sequence of events in a flood claim - insurance, inspection, drying, monitoring, repair, health and safety, and damage avoidance. It helps those who are less experienced in flood repairs to understand the basic insurance and technical issues involved, and the key elements of customer care - recognising that communication and management of expectation rest at the heart of many of the difficulties which can occur.

  • Contents Foreword
  • Members of the Flood Repairs Forum
  • Abbreviations
  • Introduction
  • Technical competence of the remediation team.
  • Managing the customer contact process
  • Damage reporting and collecting the right information
  • A general guide to drying
  • Health and safety in flood damage repair
  • Equipment for drying buildings
  • Methods of drying buildings
  • Monitoring the drying process
  • Standards for repairing flooded buildings
  • Domestic insurance cover
  • Small businesses
  • Identifying and managing the flooding risk at a property
  • Flood protection and flood mitigation products



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