Water and Environment Bookshop

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Customer Satisfaction

Our sales office is open from 9.00 to 5.00 Monday to Friday so please give us a call on +44 (0)1793 865012. Calls are charged at the standard national rates within the UK.

Please let us know if you are unhappy with our service or our products. If you would like to make a complaint, you can contact us via:

at the address shown on the Contact Us page,
phone between 9.00 to 5.00 Monday to Friday on +44 (0)1793 865012,
email to webookshop-complaints@wrcgroup.com.

We endeavour to:

  • respond to all complaints within 5 working days,
  • tell you how long it will take to resolve the complaint,
  • keep you informed while we resolve the complaint.

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